Solving complex customer data challenges for large customer centric enterprises |
What We Stand For
Mastersoft Research is a leading provider in the commercialisation of expert systems, reasoning engines and software products. We have a proven track record in solving complex customer data challenges for large customer centric enterprises.
We know that customers are at the heart of every enterprise. We know and our experience tells us that customer information is subjective and contextual and cannot be handled using traditional data management techniques.
What sets us apart is that we treat the knowledge separate from the process and unite them in context using semantics appropriate to each business requirement.
Mastersoft Research embraces the practical application of the information value chain within the enterprise by the transformation of data into actionable information.
Learn more about what we stand for
“The benefits that Harmony provides us are threefold. Firstly, there is the ability to cleanse our existing customer information.
Secondly, Harmony facilitates the identification of customer duplication before consolidation occurs.
And thirdly, Harmony provides a mechanism to assist in maintaining data accuracy. This is where inconsistencies arise, particularly when you have as many different sources of customer information as we do. We have now been able to improve customer service levels significantly.”
Steve Coles
Chief General Manager
Information Technology
Allianz.
