Harmony helps your organisation manage the consistency of their customer information by filling gaps and telling you what is missing. You can extend customer content by linking to external Sources of Truth such as postal address files, spatial codes, socio-demographics, risk data and more.
Harmony achieves this with the Harmony Address Validation Engine (HAVE).
The Harmony Address Validation Engine (HAVE) is a unified application architecture that manages the access rules and mechanisms for validating customer address data against Sources of Truth.
All Harmony Validation modules use the HAVE architecture to access the data model and validation rules for each Source of Truth.
HAVE supports all Harmony’s validation modules and methods:
Supports the rapid entry of address data at the point of for improved accuracy and productivity.
Post Office approved address correction to achieve bulk mail discounts and ensure mail is delivered to the right place.
HAVE can be used to append any additional keys and fields to addresses to enable business applications, including:
Support real-time calls to Harmony address validation modules from web sites, SOA applications and business processes.
“With the introduction of Harmony, we have regained confidence in our data warehouse. The information is now of high quality, enabling more accurate targeting of our market segments. This will improve our service and expand our marketing capabilities.”
